Customer Comments

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Since 1992, Tee Times USA has been Florida's respected leader in golf vacations and tee time arranging services. We've booked millions of rounds of Florida golf for hundreds of thousands of golfers. Our experience opens doors to you to Florida's best golf courses and resorts. We offer unbeatable deals and insider tips to ensure that your golf vacation is your best ever. Our state-of-the-art technology combined with our unwavering high standards of customer service mean that you can trust your golf vacation to Tee Times USA. Tee Times USA is licensed and bonded in Florida as a Seller of Travel Reg. No. ST25149. Please read below to see what Florida golfers say about Tee Times USA.
6/24/2009 - Jennifer, I received your card. Thanks for the follow-up. This is another example of your devotion to your position and your high level of professionalism. Tee Times USA should consider themselves very fortunate to have an employee of your caliber working for them. I have had contact with the other employees in your office when you were out and they have always been extremely eager to accommodate us so I suspect that your whole staff is a "step well above the usual". Keep up the good work; I am more than pleased with the job you have done for us for the past couple of years. Posted by Robert (Jacksonville, FL)
6/18/2009 - You guys took care of my small group again this year in great style. Great service and attention to my needs. Last minute add-ons and changes, etc... all handled with the same care that a much larger group might expect. It was really wonderful!!! Thanks again. Posted by Wesley (Kissimmee, FL)
6/17/2009 - Gerri, just wanted to drop you a note to say thank you. The trip was great, my colleagues were very impressed. Thanks for helping me look good. Be assured we will be using you for our next trip. Please pass our appreciation on to Lucaya Villa, Celebration Golf and Orange County National for the wonderful experience.Thanks again. Posted by Murray (Canada)
5/29/2009 - I’ve been using your service for 10 years and only one mediocre hotel experience. I have recommended your service to many of my golf friends and have never heard of a bad experience. Keep up the great customer service!!! Thanks for another great mini golf trip. Posted by Roy (Wilmington, DE)
5/29/2009 - I have used other sites to set up vacation golf in the past and I was satisfied but from now on there is nothing like Tee Times USA. You guys have so many options on golf courses, I really did not know which one to play. The service you guys have is incredible, my representative was Robyn and she was amazing answering every question I asked and helping me pick great courses. So I thank her for that. Well that is my experience with Tee Times USA and it won't be the last. Posted by Alfredo (Miami Lakes, FL)
5/29/2009 - Our group thought the entire two day trip was spectacular. We thank Tee Times USA very much. The hotel was exceptional and the golf courses were adequate enough. We had a wonderful trip and spent the third day on the water taxi in Ft. Lauderdale which I would highly recommend. Thanks once again. Posted by Terry (Naples, FL)
5/24/2009 - We were very satisfied with everything as it was set up by you. One thing that was particularly helpful to us was -- we inadvertently forgot to bring along the vouchers for the hotel, and the two golf courses. When we discovered this, we called, and almost immediately, someone in your office emailed them to Lake Buena Vista hotel, and we were back in business. EXCELLENT CUSTOMER SERVICE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Thanks again for everything! Posted by Monica (Bethlehem, PA)
5/15/2009 - Everything went well with our trip. We enjoyed the golf courses that we booked through your company. I would make a suggestion to include a map with the driving directions. This would be a big help. Again, we liked the golf courses and their staff(s). Posted by Ron (Hinsdale, IL)
5/15/2009 - Everything was well organized and we had no problems at any of the courses, the hotel or with the rental car. Weather was great and looking forward to next year already. Thanks. Posted by Bill (Canada)
5/14/2009 - I was referred to you by a friend and after this trip all of my friends will be using you. The reservations were easy. The prices were great and we were thrilled to be able to access a private course we would otherwise not have been able to play. And when I got home, the "thank you" note was a nice touch. Posted by Joan (Newton, MA)
5/7/2009 - The woman who helped me arrange two tee times was extremely helpful. She has a great personality, provided great information and the vouchers were at the course as promised. Posted by Larry (St. Louis, Mo)
5/5/2009 - I just wanted to take a few minutes to send along a little praise and to reinforce something that I’m sure that you must already understand--that is that you have a very pleasant, patient, and effective company representative in your employ —Valerie. I have had the pleasure of dealing with her twice during the last several months and she has been the model of efficiency. As the consumer, the agent is the company…and I truly believe that Tee Times USA is fortunate to have found such a competent and professional employee to represent its services directly to the customer. The only regret that I have with my Tee Times USA experiences, is that I failed to send this note out sooner! Posted by Dean (Hanson, MA)
4/29/2009 - We enjoyed our golfing very much and we will be contacting you again next year. Thanks again. Posted by Judy (Mount Hope, ON)
4/28/2009 - Thank you for the great package. My wife and I had a great time. The golf courses were great and the price was perfect for the five days. Again we say thank you for all. Posted by Tim (Tampa, FL)
4/26/2009 - Over the last 11 years Tee Times has put together a golf package for me and my group and I would like to take this opportunity to thank by name those folks who helped me throughout the entire reservation and booking process. Joe, Jennifer, Jerry, Scottie, Tammie and Renee. I don’t know any last times, but I am sure if you check the records you will know who I am referring to. These individuals did a great service for TEE TIMES, their understanding and actions clearly show they understand “CUSTOMER SERVICE” and appreciate even having the likes of me as a customer, and for again making my golf vacation a wonderful experience. For the most part I start the process in mid November with a call to TEE TIMES asking for a tentative proposal for X amount of golfers for a given period, and from that proposal things begin. The above folks have always been extremely professional from the first conversation. Tee Times over the years has come to understand my expectations and have met those in a very very positive manner, finding us the best possible accommodations and great golf courses to play. This year was extremely trying. Initially, the group was going to be eight golfers, some playing six rounds, some playing four rounds, some playing three rounds. The house had to accommodate all eight with individual beds, there had to be a heated pool and on and on an on. Again Tee Times handled this without so much as a raised eyebrow. But things started going South. The group of eight was quickly carved to six, with a range of golf requirements, later it was downsized to five, and with it a zillion more changes (it needs to be understood that each time a change occurred I required new pricing), finally the group was reduced to three golfers, and they all didn’t play everyday. Again with each change Tee Times was extremely professional in how they dealt with the change, how fast they responded, and how they made not a single issue with all the hoops I had them jumping through. I know from time to time when I would call, one of your vacation coordinators would go “oh GOD that PIA Bill is on the phone AGAIN,” they had to be thinking it because they are human. But I never felt it, I never had a clue they might or more importantly recognized me for the PIA I truly was being. Again they rapidly and professionally responded to each change. The trip was finalized and we went and had a wonderful time. The accommodations were outstanding and the golf courses Tee Times suggested where wonderful. During the course of the golf vacation we had to again make several changes, and Tee Times was instrumental in resolving an issue we had with the pool heat. This took several calls on the part of “Joe” at Tee Times and he took the necessary action to ensure we had a great time. You the Management of TEE TIMES USA have a great group of individuals that are extremely effective, and work very well as a Team. It is quite clear the customer comes first, and no matter the level of PIA a customer is, your group treats them with respect and courtesy, taking particular care in their individual needs. I look forward to putting together the 2010 package, so warn your folks I will be back. Again thank you very much. Posted by Bill (Valrico, FL)
4/20/2009 - We have been traveling with Tee Times for years (almost 10 I think) and have always been extremely satisfied with the customer service and the effort put forth by the staff. This year we were overcharged by Dollar and after returning informed Jennifer from Tee Times. Throughout my conversations with her she was pleasant, professional and best of all extremely efficient. Jennifer successfully negotiated the refund of over $70 to our account. When I have been required to rely on your staff to represent our interests and address our complaints/issues, Tee Times has never let us down. Last week when I called in, Jennifer was not available but after providing my name the staff member was able to immediately inform me that the log reflected that Jennifer had been hard at work. It reflected numerous messages and contacts with Dollar on our behalf. For this and the many other times that Tee Times has helped my group out (rain checks, last minute cancellations, courses, etc.) please accept my sincere gratitude and a special thank you to Jennifer. We will be in touch in November as we again put together our Tour to Florida. Posted by John (Ashton, MD)
4/19/2009 - Jennifer. Wow,,, great service. I hope the company appreciates the good job you do. Posted by Brad (Downers Grove, IL)
4/14/2009 - WE'RE DEFINITELY PLANNING A RETURN TRIP NEXT YEAR! We had a great trip to Florida! I want to especially thank Jennifer Fuller, with whom I spoke on several occasions (plus several e-mails), for making this happen on what I consider very short notice. She did an outstanding job of coordinating our effort and providing us with one of the best trips we've ever had over, for some of us, a 16-17 year span. Posted by Joe (Kansas City, MO)
4/13/2009 - Hi Tammy, Well we're back safe and sound from a fabulous week of golfing and laughing. Just a quick note to thank you so much for all your help. Everything went off without a hitch. House was fantastic. Enjoyed all the courses. All in all we had a blast Tammy. Thanks again. Posted by Brian (Ancaster, ON)
4/10/2009 - I would like to thank you for another enjoyable experience with my group. You are very professional and provide a great service. I will continue to be a customer of yours for years to come. Posted by Eddie (Bowling Green, OH)
4/10/2009 - Thanks for booking great tee times at nice courses on short notice. It made a good trip better. Posted by Fred (North Quincy, MA)
4/9/2009 - As usual you people did a great job. We had to cancel and add golfers after our original quote. You handled my requests courteously and with efficacy.I look forward to working with you again. Posted by Ted (Natick, MA)
4/9/2009 - Once again, you guys set us up perfectly. My group always compliments the arrangements. You guys make me look smart and believe me, that aint easy to do! Posted by Bill (Titusville, NJ)
4/3/2009 - Just wanted to say everything was great. Hunters Creek was in the best shape. Wyndham resort was everything we expected. We will book again next spring for sure. Posted by Bob (Star City, WV)
4/3/2009 - We appreciated your service. it was a great trip. All the tee-offs were sceduled, and we were reserved at all golf courses. Great service, great time. Thank you a lot.See you next year I hope ! Posted by Denis (Val Dor, QC)
4/2/2009 - The trip was excellent. The courses you arranged for my foursome were nice. I appreciate the assistance and would use Tee times USA again for such travel needs. Posted by Ricky (Milton,TN)
4/2/2009 - This was our first time using Tee Times USA. Overall it worked out great. We never received our vouchers in the mail. I called the night before our trip and they were faxed to me first thing the next morning. The staff was very friendly and helpful. We will definitely use your service again next year. Posted by Michael (Plains, PA)
4/2/2009 - 2009 was the 3rd year I booked through Tee Times USA. The service has been excellent every year. I will continue to use you for future Orlando trips and other locations that you service. All of the representatives with whom I have worked have been friendly and helpful. It is easy to make itinerary changes, and we make several changes each year. I do not have any complaints. Posted by Neil (Reisterstown, MD)
3/31/2009 - Ladies and gentlemen: My group of 8 just returned from our annual Florida trip and I must report this was the best one yet. The Doubletree Beach Resort was wonderful and the staff was more than gracious. The golf courses, Bardmoor and Bayou Club were good courses with nice facilities and treated us well. Oh yes the weather was beautiful, we will definitely be back next year. Thanks to Tee Times USA for your assistance, will be back in touch for next year's trip. Posted by Danny (Winchester, VA)
3/30/2009 - Valerie -- myself and my group thank you for helping to coordinate a great golf vacation for us. I personally appreciate you handling the last minute changes and adjustments in such a relaxed and professional manner. We also enjoyed the housing arrangements, and the courses were just great. I believe my group has used Tee Times USA 6 or 7 times now. I want you to know that because of your great customer service, we will continue to do so. Our group has voted and we believe South Beach will be next year's destination. I'll be in touch toward the end of the year to start the process. Thanks again for everything! Posted by Cedric (Atlanta, GA)
3/29/2009 - You all did a great job for us. We'll surely use Tee Times USA again and will happily recommend you to others. As a matter of fact, we've already told a lot of people about your service. It made our trip so easy. Posted by Suzie (Dublin, OH)
3/29/2009 - Our trip was great. No problems at all with the reservations.. I had booked our courses rather late and had to request that the information and confirmations be sent to me earlier that usually provided, but this was no problem at all. Scottie was most obliging and sent me all the information in time and asked me to confirm that it was received. I'd recommend this site to anyone and will use it again. Posted by Brenda (Amhertburg, ON)
3/29/2009 - Thank you very much for your prompt reply and refund. I must say that I have been impressed with the service I have received not only over this query but on all previous occasions. Look forward to using your company again in the not too distant future. Many thanks and best regards. Posted by Chas (United Kingdom)
3/27/2009 - Hi Jenny, I wanted to thank you again for all your help in planning this trip. We all agreed that this year was the best year ever. I wanted to take the opportunity to thank you personally. Until next year… Posted by Robert (Silver Springs, MD)
3/26/2009 - Great trip. Centrally located hotel. Beautiful courses. Overall, very satisfied. Our best trip ever. Talk to you in September. Posted by Larry (Merrick, NY)
3/26/2009 - Greetings to all and to Gerri in particular!!!! This was our eighth annual Orlando Golf-a-Palooza, all of which we have booked with Tee Times USA. Once again the customer service provided by all of you (Gerri in particular) was exceptional. We look forward to many more years working with you. You folks are the "Augusta National" of Golf Travel. Thanks!!!!! Posted by Tony (Kendall Park, NJ)
3/24/2009 - My friends and I found that Tee Time USA did a terrific job in scheduling the tee times and courses. We were very happy with the results. We had a fabulous time and the weather could not be any better. Posted by Vito (Staten Island, NY)
3/23/2009 - We had a great time. All the golf courses were very nice and the people at the courses were great. The hotel was very good also. Thanks for your help. Posted by Joe (Northville, MI)
3/20/2009 - Karola, you helped to make our trip a success. The next time I am heading to Florida you are the first one I am reaching out to. Thanks again. Posted by Carl (Middletown, DE)
3/20/2009 - Thanks for setting up a very enjoyable trip. Everything went very smooth and I would use Tee Time USA again. Thanks!! Posted by Larry (Tinley Park, IL)
3/20/2009 - Thank you, everything on the trip worked out just great. Accomodations were very nice and golf courses were all very good. We will use Tee Times USA again and forward info to others. Posted by Dave (Wausau, WI)
3/19/2009 - All the courses were in great condition. The weather was superb. The staff at all the courses treated us well. It was a great week. Thank you Tee Times USA for your help. See you next year. Posted by Mario (Reading, MA)
3/19/2009 - We had a great time. The stay and golf were first class. The group we play with have done this for 4 years now thru Tee Times USA and plan to keep doing this for as long as we can. Thanks again. Posted by Kevin (Statesboro, NC)
3/18/2009 - Just a quick note of thanks for a job well done by Tee Times USA. As usual, every aspect of the trip was laid out perfectly. Your staff has again done an excellent job. That's why I keep coming back year after year. Thank You Posted by Greg (Sterling Hts. MI)
3/18/2009 - Thanks to all for your patience in making our trip enjoyable. Your staff worked with us to make sure whatever we asked, you provided. Look forward to working with Tee Times USA in the future. Posted by Phillip (Chicago, IL)
3/18/2009 - Hi Jennifer! Just wanted to say thank you for all the help that you provided on our recent golf trip to Orlando. Everyone had a great time. Thanks again! Posted by Gary (Philadelphia, PA)
3/17/2009 - I just wanted to drop you a note to let you know how happy we were once again with this year's Southern Swing. Thank You for ordering perfect weather and thank you for all your planning help.Can't wait to start planning next year's event. Posted by Jeff (Flemington, NJ)
3/16/2009 - Thanks for your most pleasant, professional hassle-free service from start to finish. We willl rely on you again in years to come. Posted by Lee (St. Charles, IL)
3/16/2009 - Again this year we all had a great week of golf and fun. Thank you so much for all your help putting together these trips. We all enjoy them so much. I have always been treated so well by you, I wouldn't think of organizing a trip without Tee Times USA!! Thanks again from all of us at Angel Hill Golf Course. Posted by Charles (Rossville, IN)
3/15/2009 - We have been using your service for the past 10 years. Every year it never fails that every details is always taken care of. You guys do a great job getting the tee times that we request for every course. You have a customer for life. Thanks again for all your help, we will be calling Tee Times USA again next year. Posted by Kurt (Collingswood, NJ)
3/14/2009 - Thanks for your service. My golf buddy and I had a great time. Your company provided an easy way for the trip to be set up. I'll be happy to use your service and have recommended it to others, already. The weather was on our side while we were in Florida. The only bad news was on our return trip due to a Nor'Easter snow storm that affected the Southeast, Mid-Atlantic and Northeastern states. It's the first time I had to spend the night sleeping on airport chairs! Thanks for providing your service. Posted by Dr. Sam (Manlius, NY)
 
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